Core insurance automation for policy, claims, and financial management

The project focused on developing a unified insurance automation platform for Insurance Company UBI — covering policy sales, claims management, and financial reporting. The solution modernized UBI’s internal operations, improved transparency, and enabled faster service for both corporate and individual clients across Ukraine
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Quick Facts:
  • End-to-end automation of policy and claims lifecycle
  • Integrated financial and regulatory reporting modules
  • Enhanced digital accessibility for corporate and retail clients
  • Expanded regional service capabilities with centralized control
Client Info:

Insurance Company UBI was one of Ukraine’s leading insurers, offering a wide range of voluntary and mandatory insurance services. With assets exceeding 69.8 million UAH and a financial stability rating of uaAA, UBI has built a reputation for reliability and trust. The company served over 2,000 corporate clients, including major Ukrainian enterprises and banks, and continues to expand its nationwide network of branches and sales centers

Challenge:
  • Disjointed tools for policy issuance and claims, leading to manual work and data inconsistencies
  • Limited automation in financial and regulatory reporting
  • Slow policy updates and lengthy time-to-market for new insurance products
  • Lack of centralized client and policy data, affecting transparency and service quality
Solution:
  • Unified Policy Management: Full lifecycle support — quotation, issuance, endorsement, renewal, and cancellation
  • Claims Automation: Streamlined first notice of loss, assessment, and settlement workflows
  • Financial & Regulatory Reporting: Automated accruals, reserves, and regulator-compliant reports
  • User Portals: Interfaces for agents, underwriters, and administrators for efficient operations
  • Scalable Architecture: Built on a modular web platform ensuring long-term flexibility and integration readiness
Business impact:

Operational Efficiency: Reduced manual handling and accelerated policy and claims processing times

Regulatory Accuracy: Improved reliability and speed of financial and regulatory reports

Customer Satisfaction: Enhanced transparency and responsiveness through integrated workflows

Growth Enablement: Supported UBI’s expansion into new regions with scalable technology

Team:
  • Project Manager
  • Business Analyst
  • 3 Developers
  • 1 QA Engineer
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Looking to modernize your insurance operations, unify policy and claims processes, and strengthen regulatory compliance?
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