Enterprise-grade insurance automation platform powered by ProfITsoft—integrating national registries, scaling claims automation, and enabling rapid product launches
A modular insurance automation platform built on ProfITsoft’s architecture and tailored for PZU, unifying the full lifecycle from claims registration and processing to secure data exchange with national e-government systems. Designed for high-load enterprise environments, it enables fast configuration of new insurance products and fully auditable operations
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Quick Facts:
  • Engagement: 2018 → Ongoing
  • Team: 6 specialists (3 Full-stack Engineers, DevOps, QA, Product Owner)
  • Type / Industry: Platform InsurTech / Fintech
  • Platform: Web
  • Tech Stack: Java, Spring, Hibernate, React, ElasticSearch, JavaScript, PostgreSQL, Docker, CI/CD
  • Delivered highlights: Insurance platform, claims automation, integrations with national registries, scalable modular services, unified customer/policy view, continuous QA + DevOps pipeline
Client Info:

Part of PZU Group—the largest insurance and financial institution in Central and Eastern Europe—PZU has served the national market for 30+ years and continues to modernize through technology and digital channels.

Challenge:
  • Rapidly scale IT capabilities across multiple product lines
  • Manual, fragmented claims processes slowing settlement and increasing operational risk
  • Limited internal capacity to modernize legacy platforms
  • High requirement for secure government integrations (vehicle registry, tax authorities, eHealth)
  • Legacy constraints impacting flexibility and time-to-market for new products
Solution:
  • Re-architected core modules using Java Spring microservices, React UI, and ElasticSearch for fast policy search and analytics
  • Introduced modular product templates so business teams can configure new products without code changes
  • Automated multi-step workflows (registration → assessment → payout) with dynamic rules, validations, and full audit trails
  • Built internal dashboards for claims analytics and SLA tracking
  • On-prem deployments managed via internal CI/CD and scripted release procedures, enabling frequent, reliable releases within the client’s data centers
  • Established continuous testing and QA automation to protect critical paths
  • Unified data using PostgreSQL/ElasticSearch for cross-module consistency. Enforced RBAC, encryption-at-rest, and audit logging to meet financial data protection standards
Business impact:

40–50% reduction in manual claim handling time, improving speed and accuracy.

Faster product launches: time-to-market cut from months to weeks via modular templates.

Operational resilience & scale through microservices and DevOps automation.

Reliable government integrations, reducing data errors and manual handoffs.

Reinforced digital-first market position for PZU

Team:
  • Tech Lead
  • 3× Full-stack Developers
  • QA Engineer
  • DevOps Engineer
  • Product Owner
Call to action
Looking to automate claims (from FNOL to payout), accelerate new product launches, and integrate securely with national systems—without overextending your in-house team?
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