A localized insurance automation and integration platform tailored for Moldova’s regulatory and financial landscape
A comprehensive insurance automation solution developed for Moldasig, enabling full policy lifecycle management — from quotation and issuance to renewals, claims, and reporting. The system was specifically adapted to Moldovan market regulations, ensuring seamless alignment with local insurance standards and payment practices
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Quick Facts:
  • Collaboration duration: 2+ years
  • Dedicated development team for the Moldovan market
  • Full compliance with local insurance and financial regulations
  • Integration with national BI systems, insurance association database, and local payment services
  • Localized UX/UI and multi-currency operations supported
Client Info:

Insurance Company Moldasig is one of Moldova’s leading insurance providers, serving both private and corporate clients nationwide. The company focuses on innovation and service transparency, continuously modernizing its operations to stay compliant and competitive in the evolving local insurance sector

Challenge:
  • Outdated tools for policy management and reporting
  • Limited digital integration with local financial and regulatory systems
  • Complex multi-currency operations with manual reconciliation
  • Absence of online customer self-service channels
  • Need for compliance with Moldovan legal frameworks for insurance operations
Solution:
  • Regulatory adaptation: Configured insurance product logic and documentation to align with Moldovan legislation
  • Integration ecosystem: Connected the system with the Moldovan insurance association’s central database, BI reporting tools, and local payment gateways
  • Currency and localization features: Enabled seamless handling of Moldovan leu (MDL) transactions, automated currency conversion, and full interface localization (Romanian)
  • Workflow automation: Introduced low-code tools for rapid product and approval configuration
  • Customer-facing enhancements: Delivered agent and back-office portals plus online self-service for policyholders
Business impact:

Regulatory compliance: Automated generation of legally compliant reports and financial statements.

Operational efficiency: Reduced policy servicing time and minimized manual intervention.

Local integrations: Streamlined connections with financial institutions and regulatory systems.

Faster product rollouts: Enabled Moldasig to configure and launch new offerings without coding.

Enhanced customer experience: Online access improved transparency and service speed.

Team:
  • 1 Project Manager,
  • 1 Business Analyst
  • 4 Developers
  • 1 QA Engineer
Call to action
Looking to adapt your insurance operations for local market regulations, integrate with financial and BI systems, or streamline reporting and policy management?
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