End-to-end insurance digitalization with automated document flow, partner integrations, and full IT lifecycle support
We deliver a comprehensive automation and digital transformation program for Insurance Company Krayina, focusing on stable, long-term cooperation and a unified technology ecosystem. The platform automates all insurance document workflows—from policy issuance to claims management—while supporting integration with external online partners. Continuous IT support ensures system reliability and scalability as Krayina expands its digital presence
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Quick Facts:
  • Engagement: 2025 → present
  • Client: Insurance Company Krayina
  • Scope highlights: Fully automated document management and policy lifecycle; Continuous collaboration with online partners and aggregators; IT infrastructure modernization and 24/7 support; Ongoing digital channel expansion and optimization
Client Info:

Insurance Company Krayina is a leading national insurer providing personal and corporate insurance services across Ukraine. Since 2025, the company has been investing in advanced automation and digital interaction channels to strengthen customer relationships and enable seamless collaboration with online distributors and service platforms

Challenge:
  • Fragmented internal workflows and semi-manual document circulation
  • Limited integration between internal systems and external sales partners
  • Slow response to market and regulatory changes due to legacy processes
  • Lack of unified IT support for multiple platforms and communication channels
Solution:
  • End-to-end digital automation Implemented a centralized document management and policy administration system covering quotation, issuance, renewals, endorsements, and claims
  • Partner integrations Developed API-based connections with online distributors and service aggregators for real-time policy binding, status tracking, and secure data exchange
  • Full IT lifecycle support Our team provides continuous support—from infrastructure monitoring and system optimization to new feature development—ensuring uninterrupted operations and scalable growth
  • Digital channel enhancement Modernized the company’s web and partner platforms to deliver smooth online customer journeys, self-service capabilities, and automated communication workflows
  • Technology delivery Collaborative delivery model with ongoing releases and automated testing to maintain stability while introducing new features
Business impact:

Stable cooperation ensuring reliability and predictable delivery cadence

Full digitalization of document flow, reducing manual work and errors

Increased online sales through direct integrations with partner ecosystems

Continuous IT support and innovation, improving service uptime and customer satisfaction

Scalable foundation for further product and channel expansion

Team:
  • PM
  • BA
  • 3 Developers
  • 1 QA
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Looking to automate your insurance workflows, enhance partner integrations, and ensure continuous digital evolution with trusted IT support?
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