Localized insurance automation platform for a global insurer entering the Ukrainian market

When HDI, a major German insurance group, entered the Ukrainian market, it sought a modern, compliant, and scalable system to launch operations quickly. Our team designed and implemented a comprehensive insurance automation solution tailored to local legal and financial regulations. The platform unified sales, policy servicing, claims, and financial reporting while maintaining full compatibility with HDI’s corporate standards
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Quick Facts:
  • International insurer expanding into Ukraine
  • Localized insurance system built to meet Ukrainian regulatory standards
  • 2008–2014 engagement
  • Comprehensive functionality for policy administration, payments, and claims
  • Seamless alignment with corporate standards and local legislation
Client Info:

 HDI is a global insurance company headquartered in Germany, providing a wide range of insurance products for both individuals and businesses. The Ukrainian branch was established as part of the company’s Eastern European expansion strategy, with a focus on modern technology and compliance with local regulations

Challenge:
  • Adapting a global operating model to Ukrainian legal and reporting standards
  • Developing a localized insurance platform under strict time constraints
  • Integrating with HDI’s corporate systems and workflows
  • Ensuring transparent accounting and regulator-ready reporting
  • Establishing a scalable technical base for potential future regional expansion
Solution:
  • Custom platform for Ukraine: Designed and built from the ground up to comply with local insurance, tax, and financial regulations.
  • Full policy lifecycle automation: From quotation and issuance to renewals, endorsements, and cancellations.
  • Claims and finance modules: Configured for local accounting specifics, including premium accruals and regulator reporting.
  • Integration with corporate systems: Secure data exchange and unified reporting for global oversight.
  • Rapid deployment: Agile development cycles enabled HDI to enter the market quickly with a reliable and compliant solution.
Business impact:

Successful market entry: Enabled HDI to operate efficiently in Ukraine with a fully localized IT backbone.

Regulatory compliance: All insurance and financial operations aligned with Ukrainian legislation.

Operational readiness: Streamlined workflows and digital processes supported agents and back-office teams.

Corporate integration: Unified data and reporting maintained consistency with the group’s European operations.

Sustainable foundation: Although HDI exited the Ukrainian market in 2014, the implemented system remained a benchmark for localized insurance solutions.

Team:
  • 6–10 Developers
  • Business Analyst
  • QA Engineers
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