Continuous evolution and modernization of a long-term insurance automation platform
Insurance Company Guardian relies on a robust insurance automation system developed and continuously improved by our team since 2015. The platform manages sales, policy servicing, claims, and financial processes across all business lines. Through consistent collaboration, we’ve evolved the system to ensure stability, security, and adaptability — enabling Guardian to meet changing business and regulatory demands while steadily expanding digital capabilities
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Quick Facts:
  • Active client partnership since 2015
  • Multi-year system modernization and functional growth
  • 8 dedicated developers in long-term support and enhancement
  • Gradual transition to modern architecture and tools
  • Stable operations with continuous feature delivery
Client Info:

Insurance Company Guardian is a leading insurer providing retail and corporate insurance products. As a long-term technology partner, we support Guardian’s mission to maintain reliable service, comply with industry standards, and modernize processes to keep pace with market transformation

Challenge:
  • Maintaining stability while modernizing a live, mission-critical system
  • Evolving outdated components without service interruption
  • Expanding features to support new insurance lines and sales channels
  • Keeping integrations current with partner systems and regulatory changes
  • Sustaining predictable delivery and quality across a long-term roadmap
Solution:
  • Continuous system support: Daily maintenance, monitoring, and incremental updates ensure uninterrupted operation.
  • Progressive modernization: Gradual migration of modules to updated technologies and optimized architectures.
  • Functional development: New product lines, workflows, and integrations delivered through iterative releases.
  • Automation & reporting: Enhancements to financial and regulatory modules for transparency and compliance.
  • Collaborative delivery: Dedicated 5-person team working in close partnership with Guardian’s internal experts to align business and technical priorities.
Business impact:

Long-term stability: Continuous support minimized downtime and ensured high system reliability.

Modernized foundation: Progressive upgrades extended system lifespan and readiness for new features.

Operational efficiency: Streamlined workflows and improved automation reduced manual workload.

Regulatory confidence: Updated reporting tools ensured compliance with evolving insurance standards.

Sustainable growth: The partnership enabled steady evolution rather than disruptive overhauls.

Team:
  • PM/BA
  • 3 Developers
  • 1 QA Engineer
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Looking to ensure stability while steadily modernizing your core insurance systems?
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