Digitizing corporate pension and insurance management for the German market

eVorsorge is a web-based insurtech platform that digitizes the entire lifecycle of corporate pension and insurance programs in Germany. It enables insurers, brokers, employers, and employees to manage company-sponsored retirement and insurance benefits online—from consultation and onboarding to ongoing servicing and policy changes. By replacing paper-heavy, fragmented processes with a configurable SaaS solution, eVorsorge helps stakeholders reduce administrative effort, increase transparency, and provide a more intuitive experience for employees navigating their pension and insurance options.
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Quick facts
  • End-to-end SaaS platform for corporate pensions (bAV) and related life/health insurance
  • 19+ years of continuous product evolution (2006–2025)
  • 40 Developers and 20 QA Engineers in a long-term distributed product team
  • Deep integration with German insurance standards
  • High-volume, multi-stakeholder portals for insurers, brokers, employers, and employees
Client info

eVorsorge Systems GmbH is a German insurtech company focused on occupational pension schemes (betriebliche Altersversorgung, bAV) and related corporate insurance products. Operating primarily in the German-speaking market, the company works with major insurance carriers, large broker organizations, and industry pension schemes.

Over the years, eVorsorge has become a core digital backbone for corporate pension distribution, supporting complex broker hierarchies, industry-wide pension solutions, and enterprise-grade requirements for compliance, data protection, and scalability.

Challenge
  • Paper-based and fragmented workflows Multiple stakeholders (insurers, brokers, employers, employees) depended on postal mail, PDFs, and manual data entry, creating delays and errors.
  • Complex, heterogeneous product landscape Each insurer, pension scheme, and corporate client had specific processes, documents, and approval flows that were hard to standardize and automate.
  • Limited self-service for employers and employees HR teams and employees had little visibility into pension contracts and options, resulting in low engagement and high support overhead for brokers.
  • High regulatory and documentation demands Corporate pensions in Germany require strict documentation, standardized interfaces, and traceable workflows—difficult to maintain with legacy tools.
  • Need for scalable, integration-ready architecture The platform had to support growing transaction volumes, new insurers and pension schemes, and evolving digital standards (e.g., BiPRO web services).
Solutions
  • Core Platform Architecture: Backend implemented in Java with Spring as the main application framework; Web delivery via Tomcat with JSP-based server-side rendering for the main web application; MySQL used as the primary relational database, combined with Hibernate for ORM and domain modeling; ElasticSearch introduced for fast, flexible search across policies, customers, and transactions, as well as for analytics-style queries; RabbitMQ used to orchestrate asynchronous processes, ensuring reliable handling of long-running workflows and external system callbacks; JavaScript and React on the client side to enhance usability of employer and employee portals, enabling dynamic forms, simulations, and guided flows
  • End-to-End Digital Policy Lifecycle: Designed digital processes for onboarding, policy creation, changes, and cancellations across corporate pension and insurance products; Implemented standards-based interfaces to automate data exchange with insurers, enabling near real-time processing of broker transactions; Ensured that all relevant data and documents (agreements, policy certificates, change notices) are generated, stored, and shared digitally with stakeholders
  • Configurable Workflow and Document Automation: Built a configurable process engine that allows modeling company-specific and product-specific workflows; Enabled rules for events such as employee enrollment, contribution changes, or employment termination to trigger; Provided flexibility to adapt workflows for different carriers, pension schemes, and corporate clients without core code changes
  • Broker CRM and Administration: Implemented a broker-focused CRM layer to store customer data, policies, and corporate contracts in one place; Supported multi-level broker hierarchies and commission structures, including overrides and complex sales organization setups; Delivered tools for portfolio analysis, opportunity identification, and performance tracking to help brokers manage large corporate books efficiently
  • Employer and Employee Portal: Developed white-label, configurable portals for employers and employees, accessible 24/7; Employer portal features; Employee portal features
  • Digital Assistants and Smart Guidance: Integrated digital assistants and chatbots into advisory and service workflows to guide employees and prospects through pension options; Used AI/ML-based logic in areas such as offer generation and lead management to prioritize opportunities and improve conversion for brokers
  • Quality Assurance and Delivery Approach: A stable team of 40 Developers and 20 QA Engineers supported long-term product evolution, including: - automated regression suites for mission-critical flows, - performance and load testing for high-volume periods (e.g., annual enrollment cycles), - structured release management and production monitoring to ensure platform reliability.
Technologies
Hibernate
Java
JavaScript
JDBC
JSP
MySQL
Servlets
Business impact

Through this multi-year collaboration and continuous product development, eVorsorge achieved a series of tangible business benefits:

Digitized end-to-end corporate pension workflows
Replaced paper-heavy processes with standardized, automated digital workflows, significantly reducing manual effort and processing time for brokers and insurers.

 

Higher transparency and engagement for employers and employees
Self-service portals improved understanding of pension benefits, reduced support overhead, and enabled HR teams and employees to manage changes online.

 

Scalable operations for large portfolios
The platform architecture and integration layer enabled eVorsorge to support major broker networks, corporate clients, and industry-wide pension schemes with high transaction volumes.

 

Stronger position in the German insurtech ecosystem
Deep integrations with leading insurers and specialized pension schemes helped establish eVorsorge as a trusted technology partner for corporate pension distribution.

 

Foundation for international expansion and partnerships
The modular, integration-ready architecture and mature product capabilities paved the way for collaboration with additional partners and markets in the DACH region and beyond.

Team
  • 40 Developers
  • 20 QA Engineers
  • Supported by product management and operations roles
Looking to digitize complex insurance or pension workflows with a robust, enterprise-grade SaaS platform?
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